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Pharmacy

Justina as Pharmacists holding InBody result sheet

How InBody helped Well Pharmacy serve their community better?

By Pharmacy, Press

Well Pharmacy aimed to become the most trusted local pharmacy in the heart of each community they served. It’s inspiring to know that they were always looking for ways to better serve their walk-in customers in the community in order to achieve their goal.

Delightfully, Well Pharmacy chose InBody, a body composition analyzer that can help them identify further health conditions of their walk-in customers in a more accurate and timely manner.

Well Pharmacy Bukit Indah signboard

Justina is a pharmacist and co-founder of Well Pharmacy. Justina is always willing to help her customers by using the information from health screenings to review their unhealthy lifestyles because she is concerned that many of her clients do not understand the significance of health and wellness.

Following the introduction of InBody in Well Pharmacy, the printed result sheets effectively provide body composition information for better interaction between Justina and her customers. According to Justina, it is a useful tool for raising customer health awareness and facilitating better customer engagement.

Justina as Pharmacists holding InBody result sheet

Checking the underlying health risk for pharmacy customers

Justina has a unique story that highlights the accurate and surprising results from InBody tests. One of Justina’s customers’ 18-year-old daughter tried out InBody tests. The results of the tests revealed that she had a Visceral Fat Level greater than 10. This is a shocking result because a teenager has a low chance of having high visceral fat, not to mention that she appears to be very skinny.

Justina assisted her in performing a blood test after interpreting the InBody results. She discovered that this teenage girl has blood sugar levels that are higher than normal. This shocked her parents, who began to realise their daughter had a truly unhealthy diet and lifestyle. This discovery was a huge eye opener for the teenage girl and she was motivated to start exercising more regularly. 

How is visceral fat related to diabetes?

Regardless of age or gender, the InBody result sheets revealed the body’s health risk. This aided Justina in identifying high-risk individuals who should be monitored. Justina stated that this allows her to provide personalised planning for her customers and advise them on what to do next with her pharmacy’s products and services.

Pharmacist showing customers the InBody machine

Raising health awareness with pharmacy health screening

Meanwhile, InBody tests increased Well Pharmacy customers’ willingness to perform more frequent health checks. Many customers visit the pharmacy more frequently to do the InBody tests every month to assess their muscle and fat changes. For the first tests, they are mostly being made aware of their health. They began to be impressed with the body composition changes detected in InBody tests within a month. This encouraged them to maintain a healthy lifestyle and to return to the pharmacy for regular InBody tests and pharmacists’ consultations.

Pharmacist explaining the InBody result sheet

Expanding the pharmacy’s presence in the neighbourhood

InBody also increased and improved the pharmacy’s presence in the community. Justina learned that some walk-in customers were recommended by the fitness trainer at the nearby gym. Customers were advised to take a test in the pharmacy to better understand how the programme is progressing. This also allows pharmacists to make better decisions about which supplements are appropriate for walk-in sports enthusiasts based on the InBody results sheets.

The pharmacy staffs and pharmacists recognized InBody as a great opportunity to share valuable health information that would enhance people’s lives. This fit in well with Well Pharmacy’s mission to put their customers’ wellbeing at the forefront of everything they do. InBody is proud to be one of their essential tools for advancing the goal of improving people’s well-being in pharmacy.   

InBody in Pharmacy Health Screening

Pharmacy Health Screening: How Does BIA Device Improve Walk-In Engagement?

By Pharmacy, Press

Previously, the pharmacy sold simple drugs, nutritional supplements, and health related products, but now the pharmacy has the capacity of a mini-health screening center that provides medical check up services.

Pharmacy health screening gives walk-in customers a chance to get information about their health that they may not have otherwise known about.

But if you’re a pharmacist, how can you ensure that these walk-ins can engage further after receiving your health screening services?  

Pharmacist engage with customers

Why is pharmacy health screening a great way to engage with your customers?

It’s easy to assume that if someone is walking into your store, they want something from you. But wouldn’t it be great if they wanted to take part in one of your health screenings and learn more about how your pharmacy might able to help them track their health goals’ progress?

Health screenings give pharmacy staffs an opportunity to get information about the customers health and their families. This further conversation generated in this high-quality health screening may lead to more people knowing about the pharmacy presence in this community.

Pharmacists can assist them in making informed decisions about their health based on this info. This is where BIA devices comes in.

Pharmacy Health Screening

Why BIA device plays a main role in health screening?

A BIA device is a tool that will help you monitor your health, but it’s not just for gym rats.

If customers are looking to improve their diet or lose fat, pharmacies are the perfect place to engage these walk-in customers with body composition test using BIA device.

BIA device can be used as part of a health screening program that measure their body fat percentage, muscle mass, bone density and water content.

The results of BIA device tests can helps you to give better awareness about their current health risks and what should they do next with product and services in your pharmacy.

By offering test using BIA device at your pharmacy, you’ll be able to create an environment where people feel safe going in for screenings without being pressured into buying supplements or vitamins from your store.

Pharmacy staff could engages with customers by asking questions about their lives and their families in order to learn more about what matters most to them. This allows the pharmacy to offer products and services that meet those needs more effectively than ever before.

Furthermore, customers may feel as if they are making an informed decision about their health and well-being, which will lead them back again when they are ready for another check up!

InBody in Pharmacy Health Screening

Here are some reasons why InBody provides your customers better experience:

 

  1. It is non-invasive and can be performed safely on children, elderly and pregnant women.
  2. It is easy to use for both the customers and the pharmacy staffs.
  3. It provides information to clients in printed result sheets in 15 seconds and sends the information to your customers’ mobile apps swiftly. 

Moreover, the InBody tests could be an essential part of any pharmacy or pharmacy chain that wants to increase customer engagement and loyalty.  By reminding clients about how frequently the test is required for them, they would be more encouraged to visit the pharmacy again to evaluate their progress.

With the updated LookinBody Web connected with InBody device, it is designed to make it easy to maintain detailed records of your clients. You can integrate all your client information from multiple branches, and your customers & staff can check and update their data anywhere.

Applying InBody test as a customer engagement tool will help your pharmacy stand out above the competition by providing customers with a service they want and need.

Contact us so you can learn more about the InBody device and how it can benefit your pharmacy business!

Contact us for a demo in your pharmacy

A Guide to Buying Your First BIA Device

By BIA, Pharmacy

When there are many different BIA devices available on the market, it can be difficult to choose. Particularly, when you’re trying to purchase your first BIA device in the hopes that it will complement your services to serve customers’ health more effectively.

An accurate BIA device could set your service apart from the competition. This step-by-step guide will help you choose the best BIA device.

BIA devices are becoming one of the most popular and convenient ways to measure body fat percentage and body composition because of their speed, convenience, and accuracy. There is no shortage of them to buy, and costs range greatly. Some are extremely affordable, while others cost upwards of tens of thousands.

Why?  What’s the difference between them?

Fundamentally, all BIA devices operate using the same method: a small, safe, electric current is sent through a person’s body.  Along the way, it encounters resistance due to the variation in water content in different parts of your body – like in fat and muscle – and that resistance is measured.  This information is then analyzed and translated into useful outputs, such as body fat percentage and lean body mass.

So if every device uses the same method, why the range in price? What are some things to consider when looking for a BIA device, especially those that influence the cost? Here, we’ll break down the most important things to look into when buying a BIA device to measure body composition.

Check the frequencies

All BIA devices use at least one electric current set at a specific frequency to measure body composition.  In the past, this frequency was traditionally set at 50 kHz.  Some devices today continue to use this single frequency.

However, the earlier research began to accumulate suggesting that single frequency devices set at 50 kHz did not accurately predict changes in total body water. The use of multiple frequencies set at a different frequencies was a superior method in terms of accuracy.  So, the first thing you will want to check when looking at BIA devices whether it is a single or multifrequency device because generally speaking, devices that use multiple frequencies are found to be more accurate.

Why are multifrequency devices typically more accurate?  The answer lies with how BIA devices measure that resistance – more accurately termed “impedance” – when the current travels through the body.

As the current travels, the water in your body will naturally resist the flow of the current as it travels.  This is called resistance.  When the current encounters a cell, the cell wall will cause a “delay” as the current builds up enough energy to pass through the cell wall.  This brief “time delay” is referred to as reactance.  Impedance is a combination of these two values.

How does this apply to frequencies? Lower frequencies don’t have enough energy to pass through cell walls easily, so they often follow an easier path by traveling around cells. This means lower frequencies are better suited for measuring extracellular water.  Conversely, higher frequencies are better suited to penetrating cell walls and can measure both intracellular and extracellular water. The end result is that those frequencies can measure all of your body water and provide you with an accurate result for your lean body mass.

Ideally, you will want a device that uses at least two frequencies – one on the lower end and the other on the higher end. The more frequencies you have, the better the device is able to gather the information required to accurately measure your total body water, and from there, your body composition.

See what outputs it provides

BIA devices range widely in capabilities and the outputs they are able to produce.  Some devices only measure your body fat percentage, while others can give much more information.  Typically, the better quality the BIA device, the more comprehensive outputs you will receive.

Every BIA device on the market will at least give body fat percentage.  Using body fat percentage as an indicator of your overall health and weight is a very useful metric and a much better tool than simply monitoring your scale weight.

Here are a few other BIA outputs to look for and some reasons why you would want to track these in addition to body fat:

  • Skeletal Muscle Mass: Skeletal Muscle Mass is the muscle that you can grow and develop through exercise and proper nutrition.  It also has a significant influence on change in Lean Body Mass.  However, Lean Body Mass can also be influenced by other factors such as body water. If you are tracking Skeletal Muscle Mass, you’ll be able to cross reference your muscle gains against your Lean Body Mass to ensure that those gains are due to muscle, not water.
  • Body Water Analysis: Since BIA devices all measure total body water via impedance, if your device can give you this information, you’ll know how much total body water you have.  If your device can further break this down into intracellular and extracellular water components, you’ll be able to understand your body water levels are properly balanced.  With that information, you’ll know if you have any unusual swelling due to inflammation, injury, etc.
  • Phase Angle: Phase Angle is a measurement of the relationship between reactance, resistance, and impedance.  It’s able to give you an idea of the integrity of your cell walls, which gives an indication of their ability to retain water.  This has an impact on your overall health.  By tracking Phase Angle, you’ll be able to get an idea about the health of your individual cells and how much water is inside them.

Find out what information it needs (important)

All BIA devices are going to require your weight at the very minimum.  For this reason, many BIA devices take the form of bathroom scales.  These devices measure your weight and calculate your body composition results using your weight at the time of testing.

However, not all BIA devices are scales.  BIA technology is being used in handheld devices for convenience, as well as devices that use adhesive electrodes and require a person to lie down while testing.  These types of devices will require a user to enter in their weight manually.  However, unless you weigh yourself right before testing, this information would have to be estimated based on your memory, which could cause inaccurate results.

Another fairly common user input requirement is age or gender.  However, these requirements aren’t to personalize your results; they’re to tell the device which equations to use to calculate your results.  In the BIA industry, these equations are known as empirically derived prediction variables – also sometimes referred to as “empirical estimations.”

For example, the average person tends to gain body fat mass as they age.  This trend has been observed over time, and equations have been developed to account for this fat gain.  By entering in your age, the BIA device will compare the raw data it gets from you and adjust it based on the data it has for your age.

BIA devices often use empirical estimations to improve the accuracy of their results.  They work on the basis of adjusting the raw results for an individual of your age and gender.  Age and gender are common to nearly all BIA devices.

Height is also a common requirement for many BIA devices. It’s an unbiased physical attribute, just like weight.  Unlike age and gender, however, height is necessary not because adjustments need to be made to results, but instead to give the BIA device a frame to understand the impedance results.

Impedance increases as height increases because the current has to physically travel further and will encounter more resistance.  However, high impedance is also associated with a greater proportion of fat mass to lean body mass.  With accurate height measurements, the BIA device will understand how to interpret the impedance values correctly, which is why nearly all BIA devices require height measurements.

Understand what’s measured and what’s not

The design of many BIA devices are such that impedance is measured for a certain section of the body, and the results of that section are used to estimate the remaining sections of the body.  Before choosing a BIA device, you should know what exactly your device is measuring and what it is estimating.

Home scales that use BIA technology to determine body composition operate by sending currents up one leg and down the other.  Impedance is only actually measured for the legs.  In order to calculate the upper body, the device will make assumptions about the composition of your body based on the composition of your legs (and if using age and gender data, adjusting for those as well).

Handheld BIA devices only measure impedance in the arms and upper body.  Similar to how the legs are measured, these types of BIA devices will estimate the lower half of the body with the results from the upper body.

Other devices that use the “Whole Body” impedance use a method that is somewhat misleading.  Unlike scales and handheld devices, the current does travel through the entire body in the sense that it travels from through both the upper and lower body.  However, “Whole Body” impedance devices do not actually directly measure the entire body.  Typically, “Whole Body” impedance devices get most of their measurement data from the arm and leg that the electrodes are placed on.  Just like handhelds and scales, these devices must estimate results for the rest of the body.

Finally, there are devices that use Direct Segmental Multifrequency-BIA technology (DSM-BIA).  These devices programmed in such a way that they analyze your body in five distinct sections – the two arms, the two legs, and the torso.

Each of these sections is analyzed independently, and from these, a measurement for the entire body is produced.  This is similar to how DEXA machines operate, and when compared against DEXA results, DSM-BIA technology was found to be accurate.  In comparison to other BIA methods, DSM-BIA offers results that are based on direct measurements, without using estimations to compensate for the areas that were not directly measured.

Summary

There are a lot of things to consider when looking for a BIA device.  When you’re assessing which device to go with, it will help you to remember the following:

  • Accuracy generally will increase with multi-frequency devices.  You’ll want at least two frequencies for reliable measurements.
  • You can do more with more results. Changes in body fat percentages can be tricky to explain if the only outputs you have are Fat and Fat Free Mass.
  • Check what information the device needs from you in order to test.  If it requires your age and/or gender, it may be giving you estimations based on the results of the general population.
  • Understand what the device is actually measuring and what it is estimating.  If accuracy is important to you, you’ll want as much of the body measured as possible.
Contact us to learn which BIA models are best for you.

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