This issue is due to the printer setting and not the InBody. If you are using a Samsung printer, please go to SETUP, then printer type, and change the setting from SPL-2009 to SPL2009-600. If the setting is already set to SPL 2009-600, please change it to SPL-2009.
- Press SETUP on the InBody Keypad
- Go to Option (5) Interface
- Change COM1 to THERMAL
- Go to Option(2) to verify that the thermal printer has been enabled
- If the paper is feeding but nothing is printing, that indicates that the paper has been input incorrectly.
Unfortunatly, the InBody cannot connect to the printer through WiFi or Bluetooth. WiFi and Bluetooth is only available for the Lookin’body system connection.
230:
Press SETUP on the Keypad
Go to option 3. RESULT SHEET
Use the keypad to choose the # of printouts desired
520 and 720:
Press SETUP on the Keypad
Go to option 4. RESULT SHEET
Scroll down and use the keypad to choose the # of printouts desired
370:
Press SETUP on the top left corner
Go to RESULT SHEET OPTIONS
Go to NUMBER OF COPIES
Use the keypad to choose the # of printouts desired
570/770:
Press the ADMINISTRATOR MENU button on the bottom left corner
Go to option (11) AUTOMATIC PRINTING OPTIONS
You may choose to print up to 2 copies at a time.
230:
Press SETUP on your Keypad
Choose option (2) PRINTER
Press the arrow pad to adjust the alignment with the X and Y axis on the menu below.
X = Left (-) and Right (+) and Y = Up (+) and Down (-)
520/ 720:
Press SETUP on your Keypad
Choose option (3) PRINTER
Press the arrow pad to adjust the alignment with the X and Y axis on the menu below.
X = Left (-) and Right (+) and Y = Up (+) and Down (-)
370:
Press SETUP on the top left corner
Press PRINTER on the setup screen
Go to Result Sheet Alignment
X = Left (-) and Right (+) and Y = Up (+) and Down (-)
570/770:
Press the ADMINISTRATOR MENU button on the bottom left corner
Choose option (15) PRINTER ALIGNMENT
X = Left (-) and Right (+) and Y = Up (+) and Down (-)
This indicates that the issue is most likely a printer issue. Click here for a guide on how to troubleshoot the printer.
For additional assistance, please contact our customer service dept.
Make sure that the USB cable is plugged in properly using the image below
Check your printer settings
If you have a HP or Brother Printer, the setting should be PCL compatible
If you have a Samsung Printer, the setting should be SPL2009 or SPL2009-600
To change your Printer Settings:
230:
Press SETUP on your keypad
Go to option (2) PRINTER
Use the arrow keys to highlight the setting and change the settings accordingly.
520/720:
Press SETUP on your InBody Keypad
Go to the PRINTER section and go to printer setup
Highlight the current setting and scroll up and down with the keypad to change it.
Press EXIT a few times on your keypad and press ENTER to save when the prompt appears.
370:
Press SETUP on the top left hand corner
Press the PRINTER option on the menu
Go to Printer Type and change your settings.
570/770:
Press the ADMINISTRATOR MENU on the bottom left corner
Press Option 9 for PRINTER on page 2 and follow the guided instructions to set up the printer.
